FALLING STAR’S MOST FREQUENTLY ASKED QUESTIONS

Answers to Your Common HVAC Concerns in Colorado Springs

What Services does Falling Star Heating and Cooling offer?

We love what we do for our customers in Colorado Springs! Falling Star Heating and Cooling is about helping you with a comprehensive range of HVAC services in Colorado Springs, offering assistance with everything from:

Heating Unit Installation and Repair: Furnace service installation, repair, and maintenance.
Cooling Services: Air conditioning installation, repair, and maintenance.
HVAC Maintenance: Regular maintenance plans to keep your systems running efficiently.
Emergency HVAC Services: 24/7 HVAC emergency repairs for urgent issues.
Boiler Problems: Fast repair service to keep you warm and safe.
Ductless Dilemmas: Ductless mini-split repair and installation assistance.

How often should my HVAC system be serviced?

Weather in the Springs and surrounding areas can take a toll on any residential or commercial HVAC unit. At the minimum, a trained HVAC technician should do an AC unit tune-up or furnace inspection and cleaning at least once a year. Spring is the perfect time for a checkup for your cooling system, while fall makes the most sense for your heating. With regular maintenance, you can feel good about having optimal performance and a longer lifespan for your HVAC equipment. (Most manufacturers require that you have your system serviced annually, or it will void your warranty.)

What are the signs that my HVAC system needs repair?

There are quite a few reasons why you end up searching for “HVAC repair near me” when things just don’t seem right around your home or business. Common signs that your HVAC unit needs some professional attention can include:

Unusual noises or odors coming from your air conditioning system
Inefficient heating or cooling that’s weak or nonexistent at home or work
Increased energy bills due to a broken or malfunctioning thermostat
Frequent cycling on and off without any warning that seems strange
Poor airflow from vents connect to your heating or air conditioning unit

How can I improve the energy efficiency of my HVAC system?

Having the most efficient HVAC system installed and working properly means that you’re focused on increasing its energy efficiency through:

Regular maintenance and filter changes
Installing a programmable thermostat
Sealing and insulating ducts
Upgrading to more energy-efficient HVAC unit
Ensuring proper insulation in your home

How often should I change my furnace filter?

Changing your furnace filter depends on where you’re located in Colorado Springs, Fountain, or the surrounding areas. It can be changed every month to every six months. If you have a lot of pets or live in a dusty area like Peyton, CO, Falling Star Heating and Cooling recommends you change your furnace filter more frequently. This ensures that it stays clean and functioning at safe, optimal levels.

How often should I have my Ducts cleaned?

Depending on where you’re located and if you have allergies, you would typically plan on getting them cleaned every three to five years. Do you have a pet with a lot of hair? You might want to consider air duct cleaning more regularly. (Don’t forget to schedule regular dryer vent cleaning too! This keeps you and your family safe from an unnecessary fire hazard.)

Why is my air conditioner freezing up?

We often get asked, “Will a frozen AC fix itself?” Unfortunately, it won’t. The most common reasons freezing up occurs in residential or commercial air conditioning equipment include:

Restricted airflow (dirty filters or blocked vents)
Low refrigerant levels
Faulty thermostats
Issues with the blower fan
Dirty evaporator coils

Should I pay to recharge my AC system with refrigerant?

Whether it’s every year or every few years, you’ll want to ask why you have to keep recharging. If you consistently do this, there’s a good chance that your air conditioner has a small leak somewhere that needs repair. Falling Star Heating and Cooling can run quick diagnostics to find out what’s causing your air conditioner issues.

What size HVAC system do I need for my home?

How big of a unit you need for your home and your HVAC system cost is important for everyone to know. What size is perfect for your property will depend on several factors, including:

The square footage of your home
The climate in Colorado Springs
Your home’s insulation and windows
The number of rooms and occupants

Our technicians can perform a load calculation to determine the right size system for your home.

How can I reduce my heating and cooling costs?

With rising costs for food and gas, you don’t want to spend even more money on your heating and cooling system costs. To help lower your bills, consider:

Schedule regular maintenance with Falling Star
Upgrade to energy-efficient HVAC systems
Use a programmable thermostat
Improve your home’s insulation
Seal windows and doors to prevent drafts

What is Aeroseal? Why should I get more information on it?

Aeroseal is a newer product that seals your duct system from the inside using an adhesive mist. The benefits include better home heating and cooling efficiency and improved indoor air quality, which can significantly reduce allergens in your air. If you have 20% duct leakage, your HVAC system is operating 20% lower than it should be (which means higher utility bills); it’s a good idea to consider this option.

Do you offer financing options for HVAC services?

Yes, Falling Star Heating and Cooling offers flexible financing options to help you manage the cost of new HVAC installation and major repairs. Contact us to learn more about what plan or option will work best for you. Falling Star owners Josh and Brad are here for you with incredible savings, a 10% discount for military members, and monthly plans that keep us on call for you any time of year.

Are your technicians certified?

All our technicians are fully certified, licensed, and experienced in handling various heating and cooling systems. We prioritize ongoing training to stay updated with the latest industry standards and technologies because we love finding the best, most efficient, or affordable ways to serve you.

What areas do you serve?

We proudly serve Colorado Springs, Fountain, and the surrounding areas with incredible HVAC service backed by gold-star military craftsmanship and integrity.

What are the benefits of enrolling in a maintenance plan with Falling Star HVAC?

Enrolling in our maintenance plan offers several benefits, including priority scheduling, discounts on repairs, and the peace of mind of knowing that professionals are looking after your HVAC systems. Our maintenance plans are designed to keep your heating or cooling system running at its best, extending its lifespan and preventing costly breakdowns due to the need to have it serviced regularly. Regular check-ups also ensure your system maintains its manufacturer’s warranty requirements.

How can I schedule a service appointment?

We’re happy to help you find the best way for you to schedule a service appointment! Feel free to:

Call us at 719-217-168
Text us at (719) 733-9891
Fill out our service form
Email us at info@fallingstarhvac.com
Book online

We offer convenient appointment times to fit your schedule and reliable 24/7 emergency service when you need help fast.

DO YOU STILL HAVE QUESTIONS FOR US?

Reach out to Falling Star Heating and Cooling Today

HVAC solutions aren’t one size fits all! Your situation may be different and require some advice you don’t see here. Don’t hesitate to schedule an appointment or call us today to ask questions and learn more about what we can do for you, your home, or your business.

FALLING STAR’S MOST FREQUENTLY ASKED QUESTIONS

Answers to Your Common HVAC Concerns in Colorado Springs

DO YOU STILL HAVE QUESTIONS FOR US?

Reach out to Falling Star Heating and Cooling Today

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